Hank is the man!

My previous post was mostly about the problems I’ve been having with vodahost.  I got moved from customer service to server technician to server administration without anyone really knowing what to do.  Then this morning I had an email from customer service again, so I figured I was starting all over again.  But this time was different.  When I emailed my reply, Hank, my new CS agent, actually responded in the same day.  And fixed the problem.  Holy mackerel, someone there has a clue!  That’s two people out of around 10 that had a clue.  So I wanted to give credit where due.  So the two people are Hank and …Hank?  Wait a minute, this is the same guy that fixed my earlier problem.  Well, at least there’s one person there with a clue.